# WISNOTS

> WISNOTS runs customer service, finance and back-office operations end
> to end with AI agents. Tickets, exceptions and cases are resolved
> inside your existing systems: the agents read context, follow your
> rules, execute the system steps and escalate real exceptions to your
> team. GDPR-compliant, EU inference, full audit trail on every touch.
> Platform fee from €1,499/month plus €0.40 to €4.50 per resolved
> outcome. No seat licenses.

## Pages

- [Home (EN)](https://www.wisnots.com/): WISNOTS, outcome services for expert and regulated professions.
- [Startseite (DE)](https://www.wisnots.com/de): WISNOTS, Ergebnis-Service für Experten- und regulierte Berufe.
- [Solutions](https://www.wisnots.com/solutions): The three wedges: customer support, finance operations, business operations.
- [Customer Support](https://www.wisnots.com/solutions/customer-support): Close support tickets end to end, including the ones current AI can't.
- [Finance Operations](https://www.wisnots.com/solutions/finance-ops): AP invoice checks, billing exceptions, reconciliations.
- [Business Operations](https://www.wisnots.com/solutions/operations): Internal workflows: approvals, process checks, handoffs.
- [KFZ-Gutachten (3D pitch)](https://www.wisnots.com/kfz): Interactive pitch for the vehicle-appraisal engine.
- [Notary Offices](https://www.wisnots.com/notariate): Post-notarization execution service, the notarization stays with the notary.
- [Energy Case Resolution](https://www.wisnots.com/klaerfall): Switching, master-data and billing clarification cases for energy suppliers.
- [Vehicle Experts](https://www.wisnots.com/gutachten): Appraisal write-up and follow-up service for vehicle experts.
- [Insurance Brokers](https://www.wisnots.com/makler): Back-office relief for insurance brokers across all insurers.
- [Fiber](https://www.wisnots.com/glasfaser): Activation and service partner for fiber networks, under the operator's brand.
- [Fleet](https://www.wisnots.com/fuhrpark): Fleet service for companies without a fleet manager.
- [Grid Registrations](https://www.wisnots.com/netzanmeldung): Grid registration service for solar and electrical contractors, filing through to approval and MaStR.
- [Articles](https://www.wisnots.com/articles): Field guides on automating real operational work.
- [Compare](https://www.wisnots.com/compare): Source-cited head-to-heads vs. Decagon, Intercom Fin and Sierra.
- [Pricing](https://www.wisnots.com/pricing): Platform fee plus per-outcome pricing, no seat licenses.
- [Privacy](https://www.wisnots.com/privacy): GDPR-compliant data processing terms.
- [Terms](https://www.wisnots.com/terms): Platform terms, SLA, payment terms.
- [Imprint](https://www.wisnots.com/impressum): Legal imprint per § 5 TMG.

Every page above also exists in German under the /de prefix (e.g.
https://www.wisnots.com/de/pricing).

## Positioning

WISNOTS is an engine, not a chatbot and not an industry point solution.
It models an operation, simulates it on real historical data, then runs
it with AI agents inside the customer's existing systems: helpdesk,
CRM, billing, ERP, telephony. Deep vertical deployments exist for the
German energy market, insurance, telecoms, auto leasing, vehicle
appraisals, notary offices, insurance brokers, fiber operators and
fleet operations.

## How it works

- Plugs into existing systems. No migration, no new tool to roll out,
  zero engineering effort on the customer's side.
- Simulation before live: the process first runs in simulation on real
  historical cases. Weak spots surface before a reply reaches a
  customer.
- Quality threshold: only above the quality bar does a reply go out
  automatically. Everything below is escalated with full context.
- Full audit trail on every touch. GDPR-compliant, EU inference.
- Every reviewed escalation trains the system; the autonomous rate
  rises over time.

## Pricing

Platform fee from €1,499/month, covering integrations, policy rules,
shadow mode, runtime, compliance tooling, audit logs and operator
support. Plus €0.40 to €4.50 per resolved outcome: a closed support
ticket, a cleared finance exception or a closed operational case. No
seat licenses. No charge for items that are not resolved or that
reopen. Quoted per category, agreed upfront.

## Outcomes we target

- 65 to 85% of cases resolved autonomously, depending on vertical.
- Backlogs shrink instead of growing; at one energy client 80% in a
  few weeks.
- Scaling without headcount: more volume and channels without
  proportional hiring.

## What we don't do

- Generic "search your help center" AI. The agents execute operational
  system steps, not just answers.
- Train foundation models on customer data. Customer data stays in the
  customer tenant, EU inference only.
- Send autonomous replies on low-confidence or regulated cases. Those
  escalate to a human.

## Contact

Book a call via the CTA on any page (https://app.cal.eu/tobiwichert/30min)
or start at https://www.wisnots.com/. Legal contact: see the imprint
page at https://www.wisnots.com/impressum.